Workplace Conflict Resolution Team

Our highly qualified, energetic and skillful consultants are predominantly based in Sydney and Melbourne. Providing a professional service to our clients means that consultants are prepared and willing to travel to other capital cities within Australia as well as many regional locations.

Details of the support and administrative staff provided by our parent company Workplace Harmony Solutions can be found here.


Catherine Gillespie -  Managing Director

M. Wkpl&EmpLaw, M. ConRes, B.Ed (Sec), GAICD.

Catherine Gillespie brings a wealth of skill to her clients. With particular expertise in teaching communication and workplace conflict resolution skills, Catherine has made a marked difference to the organisations she has worked with. She empowers teams and managers to adopt constructive styles that support harmony, productivity and progress in the workplace. Catherine has a particular interest in Challenging Behaviours and High Conflict Personalities & Situations within the workplace.

As a qualified and Nationally Accredited Advanced Mediator, Catherine is able to support parties to more fully understand their dispute and work towards agreements for future workplace behaviours and interactions.

Always endeavouring to improve her skills, Catherine has attained several relevant qualifications including: Master of Workplace and Employment Law (Monash University, Faculty of Law), Master of Conflict Resolution (La Trobe University, Faculty of Law), Certificate in Professional Coaching (Coachcorp Pty Ltd), Certificate IV in Assessment and Workplace Training and a Bachelor of Education (Secondary – Maths & Physics, Deakin University). She is also an Accredited LSI/GSI Practitioner (Human Synergistics®), Conflict Dynamics Profile® Practitioner (Leadership Development Institute, Eckerd College), Team Management Profile® and Strategic Team Development Profile® Practitioner (Team Management Systems®) and an Accredited Advanced Mediator (LEADR Australia). Catherine is also a Graduate of the Australian Institute of Company Directors.

Catherine has Extended Level 2 Accreditation in DISC, a psychometric assessment tool used for career and leadership development.

Whilst earning her Masters Degree in Conflict Resolution, Catherine was awarded the Dean’s Award for Academic Excellence.

Catherine draws on her experience in international sport as both a netball player (Australian Netball Team – 1988, Vice Captain Aus U/21 Team – 1986) and Level 3 Nationally Accredited Coach (Head Coach – Malaysian Commonwealth Games Netball Squad – 1995/96, Mentor Coach, Malaysian Team, World Championships 2011, Singapore) and brings this facet of coaching, teamwork and excellence to her work in the corporate arena.

Her contribution to sport in Australia has led to her being the recipient of the Australian Sports Medal Award (for services to sport).

Liz Potter

Liz Potter   
Finance and Operations Manager, Executive Assistant to the Director 

B.A. (Melb), MICB, BAS Agent 26877007

Liz Potter brings to Workplace Harmony Solutions an extensive range of professional skills from many years’ work supporting a wide range of businesses, government sectors, and not-for-profit organisations. Liz has a Bachelor of Arts degree from the University of Melbourne and is registered with the Tax Practitioners Board as a BAS Agent.

Elizabeth Ross-Bryant  
​Corporate Manager

BEd (LaTrobe), DipTeach (Deakin)

Elizabeth Ross-Bryant brings operational expertise to Workplace Conflict Resolution with many years of international and national experience. She has worked in the following industry sectors: education, insurance, energy, management consultancy, merchant banking, construction and local government. Elizabeth understands the varied perspectives of a Corporate Executive, a HR Leader and an Administrative Manager and what each role seeks to contribute to a business to ensure growth, compliance, risk management and financial prudence.

Elizabeth fully supports the premise that long term business operational success is built upon a sustained focus of strong people engagement, sound management strategies, and effective leadership.

Tiffany Healy
Accredited Mediator, Investigator and Trainer

B.Mus.(Melb), B.Teach.(Melb), P.G.Dip.Arts. Mngt.(Melb), L.L.M.(Juris Doctor).
Accredited Mediator NMAS

Tiffany is a Nationally Accredited Mediator, Workplace Investigator and Trainer, specialising in workplace bullying, discrimination and harassment. She has experience and a keen interest in resolving business and public interest disputes. Tiffany is a law graduate and is trained in managing high conflict personalities in legal disputes.

Tiffany has a depth of experience in assisting companies and organisations to restore professional relationships and to resolve conflict between employees across a broad range of sectors, including education, government, private and non-for-profit. She understands the importance of learning about and taking into account companies’ unique and individual cultures when addressing conflict in the workplace.

Tiffany also has 20 years’ experience in presenting information in an engaging and informative manner. Her level of expertise enables her to present to different audiences and has presented to people of various levels of seniority in the workplace and at conferences.

Tiffany initially completed a Music Degree majoring in violin at the Conservatorium of Music at the University of Melbourne and she enjoys playing classical violin music in her leisure time. Tiffany is the founding member of the Ashley String Octet; a chamber music group comprising of lawyers who perform to raise money for charity.

Jackson Taylor
Accredited Mediator, Investigator and Trainer

LLM (Juris Doctor) (Monash), BA (Hons) (Melb), GCertAusMigrationLawPrac (VU), current candidate for Master of Workplace & Employment Law (Monash)

Jackson is a Nationally Accredited Mediator, Registered Migration Agent, and Australian Lawyer. Jackson’s passion for mediation comes from a belief that conflict resolution can come through engagement and building mutual understanding. He was inspired to enter mediation practice while studying Alternative Dispute Resolution as part of the Master of Laws (Juris Doctor).

Jackson has extensive experience working with companies to understand and meet their strategic needs across a range of areas including resourcing and talent development, and strategy. Jackson has worked with HR teams across a wide range of industries, both locally and internationally, to build capacity, resolve workplace issues and address strategic skill shortages.

Throughout his career Jackson has been responsible for developing and delivering training to a wide range of business stakeholders and enjoys learning about the culture and practice of each individual business.

Jackson enjoys travel and has had the opportunity to spend a number of years overseas, including stints in Italy and France. Jackson originally completed a Bachelor of Arts at Melbourne University in History and French before completing a Graduate Certificate in Australian Immigration Law and Practice and most recently a Master of Laws (Juris Doctor). 

Jeannette Kruk
Investigator and Workplace Trainer

BA (Cum Laude – Languages & International Economics); Master of Business Administration (HR Management)

Jeannette is a senior HR practitioner with extensive experience in both profit and not-for-profit sectors across diverse industries, with expertise in the areas of equal employment opportunity, employee relations and conflict management. She is a skilled facilitator, investigator and trainer who combines commercial astuteness with a genuine care for people to achieve desired outcomes for clients.

Elisa Walerys
Accredited Mediator, Investigator and Trainer

Accredited Mediator (NMAS)

Elisa Walerys is a nationally accredited Mediator with expertise in workplace disputes. She holds a Bachelor of Commerce and a DISC Psychometric Profiling accreditation.

Elisa is an experienced HR practitioner having worked as a consultant for many years providing advice and services to small, medium and large employers. Elisa is also an experienced workplace investigator and trainer.

Her background in recruitment and outplacement ensure high level interpersonal skills allowing her to relate and build relationships with any individual from the shop floor to the boardroom.

Elizabeth Purdie

Elizabeth Purdie
Accredited Mediator, Investigator & Workplace Trainer

Graduate Diploma FDRP (College of Law)
NMAS Registered Family Dispute Resolution Practitioner

Elizabeth is legally trained and an accredited mediator, as well as being a registered Family Dispute Resolution Practitioner. Elizabeth has extensive experience at senior management level within the private sector, across several industries, focusing mainly on human resources and workplace training.

Elizabeth is very interested in international law and humanitarian issues, and has previously worked in this area, and attended The Hague Academy of International Law. She continues to participate in volunteer work in this field. Elizabeth has extensive experience working with clients from culturally and linguistically diverse backgrounds.

Ensure your business is meeting its obligations and enjoys the benefits of operating a harmonious and productive workplace.

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