Investigations and Procedural Fairness

Investigations and Procedural Fairness

Understanding how to separate past investigated misconduct matters from a current situation is crucial in ensuring natural justice is applied.

The FWC upheld an unfair dismissal claim when a childcare organisation dismissed two employees following an investigation (in 2019) into misconduct. The reasons for dismissal justified using the outcome of an investigation conducted in 2018.

As a result of the 2018 internally conducted investigation, these two employees were issued with warning letters. However no other disciplinary action was taken and neither employee was offered training or counselled about the substantiated misconduct.

In 2019 both employees were stood down on paid leave during the conduct of an external investigation into allegations of serious child abuse. Both employees participated in the investigation as directed by their employer. Their employment was ultimately terminated based on the allegations that the external investigator found to be substantiated for conduct which occurred in 2018. However this was the same conduct that had been uncovered and dealt with in 2018 internal investigation.

Fair Work Commissioner Cambridge stated that had the employer acted upon the 2018 findings, disciplining both employees and providing training, ‘there was a strong prospect that the applicants would have adopted and maintained the generational and cultural changes that were required, and thereby they would have avoided the 2019 allegations, and the subsequent dismissals from employment’.

Hence it was found that the dismissal of the two employees was not sound, defensible or well-founded. The FWC ordered a total compensation amount of over $61K.

‘The Lesson’: Act on all informal/formal complaints promptly, allow staff procedural fairness in an investigation, and fully and fairly address any outcomes from an investigation at the time of the findings.

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About the Author

Catherine Gillespie brings a wealth of skill to her clients. With particular expertise in teaching communication and workplace conflict resolution skills, Catherine has made a marked difference to the organisations she has worked with. She empowers teams and managers to adopt constructive styles that support harmony, productivity and progress in the workplace.