This is the 3rd annual Health Managers Program (HMP) which St John of God Health Care, Social Outreach International Health has delivered to hospital managers in Dili, Timor-Leste as part of the Nursing and Midwifery Development Program.
The HMP was developed and delivered in collaboration with Institute Nacional de Saúde, Timor’s peak body for health in service training and research.
The course aims to help clinical and non-clinical hospital managers to improve their knowledge and ability to do their work with key areas of focus including Leadership, Quality and Human Resources.
Participants this year were from the National Hospital in Dili, the Timorese Ministry of Health and for the first time executive from a regional hospital, Referral Hospital Cova Lima, who were funded by John Snow International (JSI), a large American health partner of the NDP in Timor-Leste.
All 13 graduating participants attended block training in the St John of God training room in Dili, completed workbooks and a quality improvement program over a 9 month period in 2018.
This year as in previous courses the participants projects have contributed to a significant improvement in patient care and organisational processes in their areas of work. Cova Lima hospital for example started a formalized bedside handover, hospital waste segregation and clinical auditing for the first time in the hospitals history.
Feedback from our funding partner JSI Chief of Party in Timor Marianne Viatour was that participants had improved solidarity and collaboration and that they had learnt from the course content and each other and were continuing to liaise together even though they work in different areas. She singled out the results from Cova Lima hospital as very encouraging especially as the participants had initiated clinical projects, taken pride in their achievements whilst remaining realistic and motivated about the work left ahead.
Negotiations are already underway to run the HMP in 2019, with John Snow International and the World Health Organisation looking to partner with International Health to provide funding for participants in regional referral hospitals.
The program continues to be supported by guest facilitators: Catherine Birrell – Nursing Development Program Advisor and Catherine Gillespie – Managing Director of Workplace Conflict Resolution and Workplace Harmony Solutions who donates her time and expertise to the program.