Constructive, Critical, Courageous or Difficult Conversations?

Constructive, Critical, Courageous or Difficult Conversations?

Since every communication-interaction with a staff member has the potential to impact positively or negatively on workplace relationships and therefore impact on productivity, engagement [and] retention, every conversation with staff is critical . Follow the link to read our Workplace Conflict Resolution article about critical conversations published in ‘hrdaily‘ in June 2011.  (Free registration is required on the site to read the full item).

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About the Author

Catherine Gillespie brings a wealth of skill to her clients. With particular expertise in teaching communication and workplace conflict resolution skills, Catherine has made a marked difference to the organisations she has worked with. She empowers teams and managers to adopt constructive styles that support harmony, productivity and progress in the workplace.