Client Recommendations

For further client recommendations, please review Catherine's LinkedIn profile.

Please click on the headline for testimonials relevant to your area of interest.

  • INVESTIGATIONS
  • MEDIATIONS
  • training
  • Leadership

“Workplace Conflict Resolution conducted an employee complaint investigation on behalf of NEC. From our first contact with Workplace Conflict Resolution we were impressed with their professional and responsive approach to managing this process. We were kept informed of progress throughout the investigation and the Investigator’s knowledge and expertise ensured that all the necessary compliance obligations were met. Matters of this kind are sensitive and often difficult to manage – WPCR’s involvement gave us confidence that all parties would be satisfied that an objective and professional investigation was conducted.”

NEC logo

Maryanne Hanlon

NEC AUSTRALIA PTY LTD

"Catherine recently completed a specific task for us and delivered a comprehensive, professional report in a very short time frame. Catherine is a true professional, who understood the brief and treated all parties with respect, discretion and relied on her many years in this sector to form clear recommendations. I have no hesitation in recommending Catherine."

ADVANCED PAEDIATRIC LIFE SUPPORT

Rod Wealands,

Chief Executive Officer

ADVANCED PAEDIATRIC LIFE SUPPORT

“We contacted Workplace Conflict Resolution to investigate a very sensitive matter in the workplace. Workplace Conflict Resolution proved themselves to be completely independent, and highly professional. Their investigation report was detailed and thorough, and delivered a robust conclusion. I would highly recommend Workplace Conflict Resolution, and will use their services again in the future. A huge thank you to the Workplace Conflict Resolution team!”

Perfection Fresh Australia logo

                        Joseph Quinn,                                   Chief People Officer

PERFECTION FRESH AUSTRALIA PTY LTD

“We have utilised Workplace Conflict Resolution (WPCR) to conduct sensitive workplace investigations. These investigations were conducted with integrity in a thorough, professional and respectful manner. Their investigators are able to ensure all participants understand and are comfortable with the process. Workplace Conflict Resolution’s reports and the documentation used during the process are professional and well prepared and they ensure all participants in the process are fully aware of their rights and responsibilities. I would certainly use WPCR again in these situations in the future.”

Gen U Karingal

                              Julie Graham

gen U KARINGAL

“I engaged WPCR to undertake a review of services that focused on culture, integration, workflow, output and leadership so as to be able to gain an independent assessment of factors that may have been inhibiting our services from performing at their optimum. I have found it has been a worthwhile exercise. WPCR offers a personal, flexible service and was able to achieve the outcome that we were seeking."

Barwon Child Logo

Executive Director People & Culture


BARWON CHILD,
YOUTH & FAMILY

“We have had Workplace Conflict Resolution (WPCR) conduct an investigation in regards to a staff grievance. Throughout the process we were kept informed with progress and updated regularly. The investigator conducted the process very professionally and thoroughly and I would recommend WPCR to any other companies who require independent investigation services.”

Menzies School of Health Research logo

                               Jason Chin,                               HR Manager

MENZIES SCHOOL OF HEALTH RESEARCH

“Australian Catholic University has used the services of Workplace Conflict Resolution to conduct a number of grievance investigations. The University has valued the work of Workplace Conflict Resolution in investigating these grievances. The grievances were handled promptly and professionally. The reports were of excellent quality, demonstrating a thoroughness in investigating the issues, intelligence and fairness in consideration of the evidence, and clarity in reporting the findings. The University has no hesitation in recommending Workplace Conflict Resolution.”

Australian Catholic University logo

                            Valerie Corbett,                                     Employment Relations Officer

AUSTRALIAN CATHOLIC UNIVERSITY

“Thorough and efficient service which took into account the issues of our employees.”

Southcott logo

                            Garry Thomson,                             Executive General Manager

SOUTHCOTT

“I find the staff have the expertise and are approachable and easy to discuss things with. Thanks for your assistance in a difficult project."

On The Line logo

                            Karen Jenkins,                                 GM People and Culture

ON THE LINE

"Thank you for the thorough investigation, executed as always in a professional manner."

HR Business Partner

“I read the grievance report you did for the previous matter, and was again impressed by its thoroughness. Thank you again for handling it so well."

V.C. Employment
Relations Officer 

“The value of an external consultant was impartiality, particularly if there is a perceived power imbalance between the parties. Yes a dollar figure was discussed through a quotation to allow us to weigh up the value. Almost immediately within the fortnight the programs affected had moved forward and were back to focusing on service delivery. The critical issue to manage for customers is lost productivity. Speed to resolution of conflict has a direct cost benefit for all. We were very happy with the services and professional advice of the WPCR team."

CEO Not-For-Profit

"The investigation by WPCR was undertaken professionally and resulted in an outcome that enabled all parties to feel that they had been involved in a fair process."

Not For Profit 
HR Manager

"As the Acting EO at the time for my organisation I engaged the services of WCR with regard to a difficult workplace matter involving multiple stakeholders and allegations. WPCR were available immediately and after an initial assessment by WPCR it was agreed that the matter be referred to an investigation process rather than mediation.


The outcome of this meant that all parties were heard and a clear direction was established for the matter to be resolved positively for the organisation and individuals involved.


The professionalism, legal knowledge ,the process and the communication throughout from WSR were managed flawlessly and the end documents meant that the matter could be resolved in a timely manner."

St Vincent de Paul Society Logo

Kate Whiteley

St Vincent de Paul Society

"WayAhead recently engaged WCR to look at staff satisfaction with our team culture. WCR conducted themselves in a professional manner, engaging well with the staff, ensuring staff were comfortable to discuss any issues. WCR delivered, on time, a comprehensive report that both confirmed what we are doing well and highlighted areas for improvement. Our staff are our greatest asset and we are grateful to WCR for helping us to maintain a mentally healthy workplace."

Way Ahead Mental Health Association NSW logo

Liz Priestley

CEO – WayAhead Mental Health Association NSW

"Thank you Catherine for assisting the Gold Coast Project for Homeless Youth Inc. to define our Work, Health and Wellbeing Program through a comprehensive Workplace Cultural Assessment. The process has been of great value to improve the teams understanding of our organisational culture and is assisting us to design a program that supports and develops all members of the team."

Gold Coast Project For Homeless Youth logo

Angela Sheeran,

General Manager

GOLD COAST PROJECT FOR HOMELESS YOUTH

"I so much enjoy your emails, and for some reason they arrive at the most appropriate time when I am trying to convey the message to a Manager or supervisor as to their communication style or managing a difficult discussion.
Love this one on communication, will most certainly share it with some of the people I work with who would benefit from the tips. Once again, thank you."

Bolton Clarke

Marie Haddow,

People & Culture Business Partner

BOLTON CLARKE

"We have used Catherine Gillespie from Work Place Conflict Resolutions to do both investigations and more recently bullying and harassment training for our business.

The quality of the training for both employees and a separate training session for managers was of the highest quality and well received by all our employees.

I would recommend Catherine and her team for any workplace issues where you need support for your teams from someone independent of the business, but with the knowledge and experience to get great outcomes."

SouthCott

Russell Varley,

HR and WHS Consultant

SOUTHCOTT PTY LTD

"I have always found the service provided is in the upmost professional steed. Catherine and her team go above and beyond in communicating and delving deep into those investigation queries. Catherine herself is approachable and I respect her immensely. We will be continuing the journey with Workplace Conflict Resolutions for future projects."

Belinda Papa,

GM People & Culture AFIML
Araluen


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