Client Recommendations

For further client recommendations, please review Catherine's LinkedIn profile.

Please click on the headline for testimonials relevant to your area of interest.

  • training
  • Leadership

"Catherine recently travelled to Mildura and delivered a highly engaging Conflict Resolution training session to our staff. The feedback from all involved has been extremely positive. Catherine shared practical strategies to deal with challenging situations so we can maintain an exceptional level of care to our patients and visitors. The tips are also applicable for strengthening interpersonal workplace relationships. A highly valuable workshop!"

               Andrea Pahek,             
Learning and Organisational Development Manager


"Catherine recently delivered a seminar for our business which was engaging and informative for all of our team. Catherine used our internal materials, combined with her experience and industry knowledge to ensure all of our staff where informed about workplace bullying and harassment. It was a great seminar, and our team has benefited from it."

               Naomi Beggs,             
Practice Manager and HR


"Catherine recently delivered Leadership development training to our organisation and it has already shown incredible value to us. The training was tailored to our needs and industry. Catherine and Elizabeth made sure the process was seamless. The content of the sessions were not only tailored to the modules we required but prior to each session Catherine would make contact with HR to ensure that the module addressed the requirements and difficulties the organisation was facing. The training was 100% accurate to our industry which meant Catherine knew some of the pressures the organisation faces. Catherine’s delivery was relatable, honest and made overcoming barriers a simple process. Through this training our staff gained the tools to be not only leaders but also to take control of workplace behaviours and culture. Because of this training we have had 3 staff member apply for a leadership position and given another current leader the confidence in their Leadership skills and ability. Thank you Workplace Harmony Solutions."

                Kali Frost,             
HR Manager


"I have worked with ‘Workplace Conflict Resolution’ and Catherine Gillespie for several years. Most recently they delivered a ‘Workplace Bullying Workshop’ at the Lost Dogs Home to help our team understand the importance of getting the culture right and to mitigate the risk of unreasonable behaviour, such as workplace bullying. Catherine and her team actively worked with us to understand the organisational problem and designed a customised workshop that engaged participants. Workshop participants had the opportunity to discuss their thoughts and feelings, which in turn highlighted core concepts and encouraged learning. This approach enabled our staff to recognise some elements in their own behaviour. The program also detailed the cultural and financial impacts of bullying on the business, which in turn impact our daily operations and the company brand.

I have no hesitation in recommending ‘Workplace Conflict Resolution’ to other organisations."

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                Isabella Galati,             
Director People & Culture


"Thank you again, the training and the customer service were tremendous.
I am really glad we were able to use your services. That’s really great to hear about the Beyond Blue donation. 5% fee allocation is a really good initiative."

Manager, Construction Industry, Prevention of Unlawful Discrimination, Bullying and Harassment Training

"We’ve recently used WPCR for a team training and have other compliance training booked with them in the near future. I’d like to salute their professionalism, excellent customer service and flexibility particularly in these difficult times. We look forward to the next training with you."

aboriginal health council of south australia

                 Laura Azar,            
Human Resources Business Partner


"The Property Managers at Raine & Horne were extremely satisfied with the Webinar presented by Catherine. She was able to deliver pertinent information to the team and provide ways to skilfully manage conflict for happy landlords and tenants. We are looking forward to working with Catherine and the team at Workplace Conflict Resolution in the future."

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Maria Milillo,
Business Support Manager - Property Management


Thank you Workplace Conflict Resolution for an informative and engaging session presented in a knowledgeable and articulate manner that kept our people focused and interested.


HSE Manager


We engaged with Workplace Conflict Resolution (WPCR) to conduct our professional development for all staff on bullying and harassment. The delivery of this training was excellent, keeping all the staff engaged and informed. We then had a session especially for the leadership team. The trainer had the knowledge and aligned this with our policy and procedures and gave examples of cases. We received positive feedback from staff with some stating they would have liked the session to be longer.

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                           Belinda Papa,                       Senior Advisor - People & Culture


Thank you for an empowering and constructive training session. The thought “The task we do is what we get paid for. The human we connect with is what we live for” was inspired and impressed upon my mind at the end of the training.

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Afoa Patiole

Student Experience Officer – Brisbane | Kaplan Business School

“All the feedback I got from the participants was that this training was incredibly useful to undertake and delivered in a highly professional manner. As the person who organised the training, the entire process from planning to completion was handled marvelously and I felt my input was listened to and valued. Further to the participants' praise of how useful the training will be, not just professionally but also personally, it also highlighted some areas where our own policies were lacking in clarity. That the trainer took the time at the end of her day to talk to me about these issues was exceptional and just goes to show how Workplace Conflict Resolution  is completely serious about improving workplaces.”

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                            Greg Wighton,                                      LTSU Clubs and Societies Officer


Catherine Gillespie of Workplace Conflict Resolution delivered workplace behaviour training for our Line Manager group and then to all staff, demonstrating strong knowledge in the area but also facilitating in a really engaging way. This, combined with the practical focus of the sessions, helped to drive some thoughtful discussion afterwards and we would recommend Catherine to those seeking training in this important area.
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Kerrie Williams,
Director People and Strategy


“Workplace Conflict Resolution has provided separate bullying / harassment training sessions for our executive and senior manager teams. The approach and content was tailored to the experience and needs of each group, resulting in stimulating and engaging conversations about leadership roles and responsibilities across the organisation that continued long after sessions ended. Session content was highly informative, practical, relevant and of an exceptional standard.”

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                           Garry Thomson,                       Executive General Manager


“Workplace Conflict Resolution (WPCR) tailored their presentation to our company as a whole so that we were able to address the conflict we were experiencing. Many staff thought they wouldn’t get much out of the workshop however a couple of months later I see we are still referring to strategies that we discussed on the day and learnt in the workshop. This has been especially helpful for dealing with the many different personalities in the workplace. I would say this was time and money well spent and would highly recommend the team at Workplace Conflict Resolution for any of their services.”

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Kim Miller


“Workplace Conflict Resolution (WPCR) presented four training sessions on Bullying and Harassment to our 50 staff over one day. The presentation was excellent. It was not just informative but delivered with a sense of humour that kept the audience engaged throughout. Feedback from staff was very positive – 96% of participants believed the session was well presented, while 95% of participants believed the presentation was informative. Staff particularly liked the use of case studies to promote discussion”.

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                         Teagan Hickey      


“I really liked the instructor and also the prework to understand the business. ”

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                          Jo Konstandinou,                            Business Manager


“St John of God Health Care have utilised several Workplace Conflict Resolution services including Conflict Resolution Training and Mediation Services. The Conflict Resolution Training was well received by all staff members across numerous St John of God sites. The delivery of the training was exceptional and management requested further training be offered at the next level. Workplace Conflict Resolution has conducted Mediation conferences for St John of God which have resulted in a positive outcome for all parties involved, including financial savings to our business.”

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                               Kim Byers,                                  Injury Management Coordinator 


“Although a small team, the dynamic of the AAMT staff was poor due to the variety of age, social and cultural demographics. Combined with a member based organisation this made for a negative staff attitude with customers, both internal and external. Workplace Conflict Resolution is addressing the issues at both the individual and team level – you can’t fix a team without addressing individual behaviours. After only two of the sessions the change is palpable with an increase in team approach to solutions and issues. In fact, the result have been so positive that AAMT is now using Workplace Conflict Resolution for the Board of Directors and ongoing Staff support and welfare.”

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                      Tricia Hughes,                             Chief Executive Officer


“Workplace Conflict Resolution were able to respond to our need for training in a short timeline. Staff found the sessions informative and beneficial in dealing with the many forms of conflict that they face in their daily working and home life. I would recommend Workplace Conflict Resolution as an effective and efficient training organisation that is able to customise to your needs.“

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                      Pieter Brook-Rerecich,                   Risk Manager


“I thought our trainer was concise, thorough, friendly and knowledgeable. Look forward to engaging in more study in the future."

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                            Diana Carter,                           Lead Educator


"Catherine representing WPCR has completed bullying and harassment speaking events/training in January and May for Mount St Benedict College. On each occasion Catherine has listened to the organisational needs and then delivered a professional development session which has both improved understanding and challenged thinking. On one occasion this was for all staff of the College and another for the Middle Leaders. Thankyou Catherine for sharing your gifts and talents with the staff of Mount St Benedict College."

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                            Sharon McGowan,                           Assistant Principal, Dean of Staff Development and Professional Learning


"We have used Catherine Gillespie from Work Place Conflict Resolutions to do both investigations and more recently bullying and harassment training for our business.

The quality of the training for both employees and a separate training session for managers was of the highest quality and well received by all our employees.

I would recommend Catherine and her team for any workplace issues where you need support for your teams from someone independent of the business, but with the knowledge and experience to get great outcomes."


Russell Varley,

HR and WHS Consultant


Above/Below the Line - Professional Behaviours Training

“It has made me reassess every conversation that I have had since the training (in a positive fashion) and increased my self awareness. I am aware that my behaviour and language had slipped below the line of late as I have been in a bit of a funk. This course has helped me to become more aware of this and have a language to use to discuss with colleagues but also has invigorated me to change my behaviour and language used.”

Training Participant

“It was that time again when we needed to conduct compliance based bullying/harassment “refresher training” for Managers, but we wanted to add more impact and interest. There was lots of anecdotal evidence that Managers were finding it difficult to deal with the low-level interpersonal workplace conflict that can often give rise to issues around bullying and/or harassment. Workplace Conflict Resolution was able to hear, understand and quickly respond to our needs, meeting requirements around cost, content and time constraints – to develop and deliver some great training to around 40 of our managers. There was lots of great feedback about the value of the training in boosting conflict resolution skills and we met our compliance requirements.”

                            C. L.


“I chose Workplace Conflict Resolution to conduct conflict management training for centre directors as this an area you specialise in and your previous testimonials spoke so highly of what you deliver. I was not disappointed and would highly recommend your services elsewhere.”

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                          Sharyn Friend,                           Area Manager

"Our Emergency Response Operators (EROs) are faced daily with very challenging situations. They do an amazing job handling some pretty tough calls, and we, at WV, do all we can help provide them with the tools to be able to support the role they perform. A big thanks to Workplace Harmony Solutions, specifically the Facilitator, who provided our EROs with Conflict Resolution Management training today to help better prepare them for these confronting calls."

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                 Amy Hidge,                  Relationship Manager


"I participated in the Conflict Management & Communications Workshop as a part of Workskills, and found the training wonderful, loved it!
Catherine was a very engaging trainer and presented information in an area that I personally am very interested in – the brain, its influence on how we react under conflict or ongoing stress. I found the Concept of Social Pain, Fight or Flight, the E.A.R Model and increasing Resilience very fascinating and try to think about them whilst interacting with a client. Two thumbs up."
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Angela Tavasz,
Job Search Consultant


"On behalf of RAPP Australia Pty Ltd, we just wanted to say thank you very much for a professional presentation/seminar. Everyone has been very positive with the seminar and how you presented it, and they all would be more than happy for you to come back for future seminars.”

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                             Roger Buckle,                          Managing Director


“Thank you for an excellent training session with the executive team – feedback received has been excellent. The content and forum were highly appropriate and was very much appreciated by my fellow colleagues.”

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Muriel Marczynski
Director, People; Culture and Information


"We engaged WPCR to provide Prevention of Bullying & Harassment training for our staff. They were professional, thorough and flexible throughout the organisation process and worked with us to ensure the presentation covered exactly what we needed. We have received great feedback from our staff regarding the presenter and content and would definitely recommend their services."

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Clare Capponi
Communications Manager


"Catherine and WPCR conducted Bullying and Harassment training at our Sydney terminal. The process to engage WPCR was smooth and timely from start to finish. The team at WPCR is friendly and flexible in supporting the business's needs, even post workshops. In addition, Catherine is extremely knowledgable and attentive to the requirements and compliance of the business and ensures necessary understanding and outcomes are achieved during her workshops. I would not hesitate to recommend or engage with WPCR in the future."

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Michelle Cui
Manager - HR Corporate Services


We recently engaged Workplace Conflict Resolution and Catherine Gillespie to facilitate several workshops on 'Workplace Values & Behaviour' as well as covering topics on 'what you can and cannot say' in the workplace. These sessions were held to engage our staff in understanding about unlawful and inappropriate behaviour in line with our company values. Whilst the topic was a monotonous legislative requirement, Catherine's captivating approach was well received which saw participants openly engaged in conversation and thought provoking examples that were well debated. I highly recommend Catherine and her team.

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Leanne Coburn

HR Manager  | NT Airports

Catherine Gillespie and Workplace Conflict Resolution are fantastic to work with. They have been able to tailor a specific session to our requirements. Catherine is an engaging presenter and has a wealth of knowledge and experiences to draw upon. She is able to make all topics that she presents enjoyable and informative. We always receive positive feedback from our employees who have attended Catherine's sessions

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Monica Kacela

HR Manager  | Penola Catholic College

WPCR recently presented two Workplace Conflict Resolution workshops with our organisation. The workshops were a tremendous success and the feedback glowing. "Loads of content/great information and makes me a lot more aware of how I perceive others and their statements or actions." "The training is highly useful in the workplace and also in my personal life." "I feel more empowered to be more assertive and stand up when needed." "Catherine is incredibly clear and easy to understand. Thank you." I look forward to having Catherine work with our staff in the future.

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Kathryn Keenihan

Executive Manger People & Culture | Junction Australia

"Thank you so much Matt for presenting It was perfect for the group – your presentation was everything I’d hoped for in designing the approach, exposure to information, different businesses and different styles. I think your warm genuine delivery style was very authentic and approachable.

Matt facilitated a session on Emotional Intelligence for our Lunchbox Leadership Workshop, the group loved his approach! Inclusive, engaging, Matt has a participative facilitation style that provided an optimal learning space underpinned by extensive subject matter expertise and experience. Exceeded the brief!"

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Jillian Bolger


"Matt from WPCR facilitated workshops on Prevention of bullying and harassment workshop for all of our leaders. He has a calm, laid back style in presentation which is really helpful when you are dealing with a topic that has the potential to bring out conflicting views and intense stories. Matt also did some great pre session work to "personalise" the presentation to our policies and culture and tested the leaders on their understanding of these at the outset which was great. His wealth of experience was valued by the group. I think Matt has an experience/case to share for almost every situation. Very relevant and quietly engaging. "

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Nadiene Van Gorp

Manager Learning and Development at WorkCover Queensland

"I am writing to share a positive feedback regarding ‘Prevention of Discrimination, Bullying & Harassment Training’ delivered by Catherine at EDVOS on 2 March.

I attended both all staff training and manager’s sessions. I really enjoyed both sessions. It was an excellent way to bring the team together, focusing on clear messaging and responsibilities.

The sessions were very insightful and interactive. Presentations were informative, clear and relevant and the example cases were particularly useful. Catherine kept us all focused. A real eye-opener for us all that bullying and harassment prevention training can be so interesting, engaging and interactive.

The training was refreshing and motivating in so many levels. Catherine was a very engaging trainer and covered a range of topics which appealed to everyone."


Youna Kim

General Manager at Edvos

"We have engaged WPCR to run two training sessions on conflict resolution. We have found them to be a very professional company, making contact and confirming details every step of the way to avoid any confusion or mishaps. The tools and insights provided at the training sessions are accessible, comprehensible and very applicable to our business. Our team found the presenter to be very engaging and encouraging, and we are all hoping to have her back another time in the future."

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Esther Laub

Puchasing Manager at The Sydney String Centre

I found Matt to be very engaging & knowledgeable. I received a lot of positive feedback after his training sessions and wouldn't hesitate to work with him again.

Bernie Wallace

Manager People

"I’m doing a cert IV in training and assessment so that I can create learning programs to much of the material I’ve been ‘downloading’ since my awakening. The course has a case study which has us (learners) customise material on one of the competency units - I choose 'conflict in the workplace' and went to your site:

It has been a while since I’ve been to your site and I want to say how wonderful it is - how its evolved into a very encompassing and so valuable resource.
I have made reference to your blog post on: How to speak out against disrespect in the workplace, and used the infographic on your site. I just wanted to let you know how grateful I am that I saw our blog"

Sonia Czernik

Health Professional

"Our Company engaged Workplace Conflict Resolution (WPCR) to conduct compliance training on the Prevention of Workplace Bullying & Harassment. We selected WPCR for their knowledge and experience in this area. We determined this, based on the questions and information they sought from us, compared with other companies. Their approach included employee training sessions and additional, separate training sessions for people managers that included how to manage various scenarios. WPCR included our Company’s policies and procedures in their training, which provided our employees the confidence that our policies and procedures were current and relevant. The training was well presented and well received with positive feedback. We would recommend WPCR’s training services to other businesses."

Engineering Consultancy 

"Workplace Conflict Resolution recently conducted a training session at Mobis Parts Australia for the Prevention of Bullying and Harassment in the Workplace. The session was aimed at supervisor and line managers at the organisation with the purpose of how to identify behaviors of Bullying and Harassment and the tools to prevent them. Catherine conducted a great session, with plenty of case studies and relevant examples. The session was interesting, interactive and purposely effective. Thanks Workplace Conflict Resolution. Great Work!!!"

Mobis Parts Australia

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