Workplace Investigations Archives

0 Should Every Workplace Complaint Be Investigated?

Does a detailed investigation have to be conducted for every formal complaint submitted to HR or management

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question… Some situations might require a formal investigation, where complainants, respondents and witnesses are interviewed separately and a formal report is prepared (with findings and recommendations), while […]

0 Do You Have To Participate In A Workplace Investigation?

Does the complainant or respondent have to participate in a workplace investigation

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question… Though you might think it would be in the interests of a complainant to support their complaint or the interests of a respondent to defend a […]

0 Is A Respondent Entitled To See A Workplace Complaint?

Should a Respondent to a Workplace Complaint Receive a Copy of the Complaint

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question…If a staff member submits a formal complaint, should that also be supplied to the respondent to that complaint? When a complaint is lodged, sometimes it’s done […]

0 What Workplace Incidents Don’t Warrant A Formal Investigation?

What Sort of Workplace Incidents Do Not Warrant a Formal Investigation

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question…What is an example of an incident that doesn’t warrant a formal investigation? An example of an incident that doesn’t warrant a formal investigation would be something […]

0 What is a Workplace Investigation?

What is a Workplace Investigation? A workplace investigation is supposed to be procedurally fair process to try to determine whether allegations that have been raised against another person in the workplace are substantiated or not substantiated. So it’s a process of collecting facts and evidence to be able to make a determination on a balance […]

0 Why I Was In Conflict With You

Why I am in conflict with you…I am in conflict with you because I don’t trust you.I don’t trust you because you have done and said things that contradict what I think is acceptable.Behaviours (actions and comments) that I find acceptable are ones which:Show me respectSupport my effortsAlign with my valuesDo not make me feel […]

0 The Difference Between Responding and Reacting

The first step to achieving collaboration is to recognise that in every situation we have a choice to react or to respond. Reacting comes from a place of fear and a need to defend oneself – whether this is achieved by attacking someone with aggression or avoiding a person or situation. When choosing to respond, […]

0 Workplace stress – dealing with difficult people

Dealing with difficult people is the most reported psychosocial risk factor in European service industry workplaces. A major European report has found that dealing with difficult people and time pressures are the two most commonly reported psychosocial risk factors in Europe’s service industry. A significant report that surveyed nearly 50,000 businesses across 36 European countries […]

0 5 Common Workplace Investigation Mistakes

Commentary by Elisa Walerys, WPCR Employee Relations Specialist Workplace investigations require a thorough, unbiased and procedurally fair approach. There are common mistakes made during all phases of the investigation process that can put the integrity of the investigation at risk. #1 – Not being responsive Taking too long to respond to a complaint can lead […]

0 It’s Not About The Nail – Empathy And Attention

If you’re wondering why the famous “It’s not about the nail” video on YouTube struck a chord with so many (more than 6.5 million views so far) this interview might help explain it.