Videos Archives - Workplace Conflict Resolution

0 Does a detailed investigation have to be conducted for every formal complaint submitted to HR or management?

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question…Does a detailed investigation have to be conducted for every formal complaint submitted to HR or management? Some situations might require a formal investigation, where complainants, respondents […]

0 Does the complainant or respondent have to participate in a workplace investigation?

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question…Does the complainant or respondent have to participate in a workplace investigation? Though you might think it would be in the interests of a complainant to support […]

0 What Sort of Workplace Incidents Do Not Warrant a Formal Investigation?

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question…What is an example of an incident that doesn’t warrant a formal investigation? An example of an incident that doesn’t warrant a formal investigation would be something […]

0 What is a Workplace Investigation and When Should You Initiate One?

What is a Workplace Investigation? A workplace investigation is supposed to be procedurally fair process to try to determine whether allegations that have been raised against another person in the workplace are substantiated or not substantiated. So it’s a process of collecting facts and evidence to be able to make a determination on a balance […]

0 When is Workplace Mediation Needed?

The majority of workplace conflict is interpersonal conflict arising from miscommunication, misunderstanding and inappropriate behaviours. In some cases, but not all, workplace mediation may be required to resolve the conflict. There will always be some type of conflict in the workplace because our communication skills are not always effective and constructive, we tend to misunderstand […]

1 What Is Genuine Redundancy?

Catherine Gillespie, Director of Workplace Conflict Resolution, and Martin Reid, Principal and Head of Litigation at Coulter Roache Lawyers, discuss what employers and managers need to understand about redundancy, particularly with respect to ‘genuine’ redundancy. Transcript Catherine: Hi I’m Catherine Gillespie Director of Workplace Conflict Resolution and I’m speaking with Martin Reid, Principal and Head […]

1 Before You Dismiss An Employee

Interview between Catherine Gillespie, Director of Workplace Conflict Resolution, and Martin Reid, Principal and Head of Litigation at Coulter Roache Lawyers, discussing protocols and legal considerations for employers in Australia considering dismissal of an employee. Transcript Catherine: Hi I’m Catherine Gillespie Director of Workplace Conflict Resolution and I’m speaking with Martin Reid, Principal and Head […]

1 Bullying In The Workplace And Relevant Implications

Interview between Catherine Gillespie, Director of Workplace Conflict Resolution, and Martin Reid, Principal and Head of Litigation at Coulter Roache Lawyers, discussing bullying in the workplace and relevant implications for employers. (See below for a transcript of the interview).

0 Discussing It’s Not About the Nail – The importance of empathy and attention

If you’re wondering why the famous “It’s not about the nail” video on YouTube struck a chord with so many (more than 6.5 million views so far) this interview might help explain it.

1 Anti-bullying Series 1 – What is workplace bullying?

The first in our series of online training sessions briefing HR professionals and managers about the upcoming Anti-Bullying Measures to be introduced on January 1 under changes to the Fair Work Act. In this session, we explore what sort of behaviours might be considered bullying under the regulations. 02:52 – Definition of Bullying 03:58 – […]

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