Conflict Management

Too Busy To Investigate Frivolous Workplace Complaints?

ostrich image

Making an assumption that a workplace complaint is frivolous without investigation to substantiate this stance is fraught with danger. What if the complaint does have a genuine basis but you have allowed yourself to be biased by a manager’s perspective and interpretation of events and therefore don’t believe an investigation is necessary? Not to worry […]

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Is A Party Held On Work Premises A Work Event?

employee party celebration in custume

True: When the party does not form part of the worker’s course of employment and the employer does not organise or control the party and neither induces nor encourages a worker to attend the party. Clear lessons can be learnt from the workers compensation case of a worker (Kathryn Hill) who attended a party in […]

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What Type Of Orders Can The Fair Work Commission Impose?

what type of orders can we expect the FWC to impose

The fourth in our series of online training sessions briefing HR professionals and managers about the upcoming Anti-Bullying Measures to be introduced on January 1 under changes to the Fair Work Act. In this session, we explore what type of orders we can expect the Fair Work Commission to impose. 0:15 – The role of […]

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Fair Work Commission Anti-bullying Costs And Appeals

cost and appeals

The fifth in our series of online training sessions briefing HR professionals and managers about the upcoming Anti-Bullying Measures to be introduced on January 1 under changes to the Fair Work Act. In this session, we explore potential costs and appeals arising from the Fair Work Commission anti-bullying measures. 0:18 – Cost of Bullying to […]

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How To Minimise Risks Of A Stop-Bullying Application

how to minimise the risk that a worker will make a stop bluuying application

The sixth in our series of online training sessions briefing HR professionals and managers about the upcoming Anti-Bullying Measures to be introduced on January 1 under changes to the Fair Work Act. In this session, we explore how to minimise the risk that a worker will lodge a stop bullying application.

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Bullying Complaints And The Critical Steps To Manage Them

pencils highlighting a pencil

I’m sure that many managers have lost count of the number of times a staff member has come to them in confidence and said, “I’m being bullied. I don’t want you to do anything but…” This dilemma is often discussed with me during Management Training for the Prevention of Unlawful Discrimination, Harassment and Bullying. Managers […]

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High Demand Employees

High Demand Employees

Does your organisation have a small cohort of employees that sap the energy out of you, leaving you mentally exhausted each time you have to interact with them? Do they seem to take your energy and use it to fuel and feed their own reactions, escalating situations beyond logical comprehension? American data indicates that approximately […]

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Don’t be too quick to sack ‘the Geek’ in your business

Don’t be too quick to sack ‘the Geek’ in your business

An interesting article in the Melbourne Age newspaper highlights the need for HR to remain objective and unemotional in any decision making process involving dismissal. A workplace employee who was sacked while on sick leave (and after requesting leave to appear on the TV show ‘Beauty and the Geek’) has had his employment reinstated by […]

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Difficulties Tracking Incidents Of Workplace Psychological Injury

psychological health and well-being in the workplace

Psychological Health and Wellbeing in the Workplace Conference, Sydney, Dec 5-7 As humans, we are not very good at understanding and ‘reading’ or interpreting other humans.  The ‘iceberg analogy’ applies for every interaction we have with another person and because so much of what we are processing, thinking and feeling is hidden from our own consciousness, others […]

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The Legal Risks Associated With Bad Employee Behaviour?

How Exposed Is Your Organisation To The Legal Risks Associated With Bad Employee Behaviour?

When an employee suffers bullying, harassment or unlawful discrimination in the workplace, who pays the price for such behaviour? Where an employee feels that they have suffered damage because of bullying, harassment or discrimination in the workplace, the employee may choose to proceed with civil action to recover the costs for such damages.  The individual […]

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