Change Management

Are you ready to deal with your employee’s emotional storm?

man in emotional ordeal

Dr Anil Behal (@BehalDr) describes an emotional storm as “an incredibly powerful constellation of emotions and feelings that must be sorted and worked through”. As HR Manager, you don’t need a psycho-therapeutic or psychoanalytic background to know that emotional employees can be quite destructive in the workplace – like a storm or cyclone raging over […]

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Performance Appraisals And Constructive Feedback

PerformanceAppraisal

Leadership development consultancy, Zenger/Folkman, were analysing 360 evaluations when working with the top three levels of management in a multinational company and wondered if the evident bias of some managers to consistently rate their direct reports higher or lower than the average  had any effect on the performance on their staff. The results showed:

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The Role Of A Support Person In A Disciplinary Conversation

disciplinary meeting

This post is contributed by Workplace Conflict Resolution’s Legal Commentator, Tiffany Healy One of the most challenging tasks an employer must face is managing and disciplining their employees. Employers are often confronted with situations where they are required to convene meetings to discuss sensitive issues including managing the performance of an employee, discussing inappropriate behaviour in […]

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Courageous conversations or change management 101?

Courageous conversations or change management 101?

Mediation visionary Raymond Shonholtz posted a guest blog item on the New York Peace Institute website in November 2011. His comments explored the notion of courageous conversations. He spoke of conversations as being courageous because both the person’s actions and the message they delivered, put them in a position which was usually fraught with danger, […]

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