Change Management

Are you ready to deal with your employee’s emotional storm?

man in emotional ordeal

Dr Anil Behal (@BehalDr) describes an emotional storm as “an incredibly powerful constellation of emotions and feelings that must be sorted and worked through”. As HR Manager, you don’t need a psycho-therapeutic or psychoanalytic background to know that emotional employees can be quite destructive in the workplace – like a storm or cyclone raging over […]

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Performance Appraisals And Constructive Feedback

PerformanceAppraisal

Leadership development consultancy, Zenger/Folkman, were analysing 360 evaluations when working with the top three levels of management in a multinational company and wondered if the evident bias of some managers to consistently rate their direct reports higher or lower than the average  had any effect on the performance on their staff. The results showed:

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The Role Of A Support Person In A Disciplinary Conversation

disciplinary meeting

This post is contributed by Workplace Conflict Resolution’s Legal Commentator, Tiffany Healy One of the most challenging tasks an employer must face is managing and disciplining their employees. Employers are often confronted with situations where they are required to convene meetings to discuss sensitive issues including managing the performance of an employee, discussing inappropriate behaviour in […]

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High Demand Employees

High Demand Employees

Does your organisation have a small cohort of employees that sap the energy out of you, leaving you mentally exhausted each time you have to interact with them? Do they seem to take your energy and use it to fuel and feed their own reactions, escalating situations beyond logical comprehension? American data indicates that approximately […]

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Avoiding conflict around change

men in crossed arms

Many organisations have learnt that much time and effort must go into preparing for change. It is important to have certainty around the process or procedure that is being changed and clarity about how this will be presented to staff and then implemented. All the effort that goes into setting up trust between management and […]

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