How important is the role of a Return to Work Coordinator?

amputee thinking

Q: How important is the role of a Return to Work Coordinator? A: Important enough that their work can minimise the risk of suicide following a work related injury. In a recent case heard in the Northern Territory Magistrate’s Court –  the family of a worker who committed suicide, as a result of suffering depression […]

Continue reading

What Bullying is Not and Reasonable Management Action

What Bullying is Not and Reasonable Management Action

This post is contributed by Workplace Conflict Resolution’s Legal Commentator, Tiffany Healy I recently presented at The Future of Industrial Relations Conference in Sydney. Presenting on the topic of bullying in the workplace, I addressed what reasonable management action entails and also addressed what bullying is NOT in the workplace. It is clear that workplace bullying […]

Continue reading

Workplace Stress – Conflict And Bullying As Causes

Man feeling workplace stress

Access EAP recently compiled data across all the industries they work with and found the top five causes of workplace stress are: Job insecurity Work overload Organisational change Conflict with manager or colleagues Bullying and harassment We all need some healthy level of stress for stimulation. This amount is different for each of us. Not […]

Continue reading

Overcoming Resistance to Mediation or Conflict Resolution

woman with folded arms

In my work I am frequently asked questions about how to overcome resistance to mediation or conflict resolution processes. Resistance can be displayed either by management or staff and is usually based in fear due to misunderstanding of the intent of offering/using mediation and the mediation process itself. To be able to encourage participation in […]

Continue reading

Swearing And Aggressive Conduct Can Warrant Fair Dismissal

aggressive employee

  The Fair Work Commission recently determined that a “qualitative difference” exists between general swearing in the workplace (that is not directed at a person) and swearing at a colleague (that is offensive and highly personalised). In Mark Baldwin v Scientific Management Associates (Operations) Pty Ltd [2014] FWC 5174 (1 August 2014), a worker claimed […]

Continue reading

A Refocus on Bullying Behaviours

hands up vector

Workplace Conflict Resolution is keenly aware of the high volume of bullying behaviours that are still occurring in our workplaces. The consequence of such behaviours sees us invited into workplaces to conduct mediations and grievance investigations. Proactive organisations are seeking our support early, before reported incidents of bullying, so that appropriate training can be offered […]

Continue reading

Minor Breaches Of Policies And Procedures

sample employee handbook

This post is contributed by Workplace Conflict Resolution’s Legal Commentator, Tiffany Healy There are many benefits to implementing policies and procedures in the workplace. One of these benefits includes allowing an organisation to effectively control and manage its workforce. However, the workplace is no exception to the old adage, rules are made to be broken. It […]

Continue reading

Avoiding Double Standards Managing Workplace Behaviour

balanced workplace

This post is contributed by Workplace Conflict Resolution’s Legal Commentator, Tiffany Healy There is a diverse range of personalities to manage in the workplace. In order to maintain a cohesive and harmonious working environment, it is in management’s best interests to recognise and celebrate this diversity. However, an employer’s tailored management approach towards their staff needs […]

Continue reading

Workplace Conflict Resolution Helps Cathy Freeman Foundation

catherine freeman

Workplace Conflict Resolution is proud to support the Cathy Freeman Foundation (CFF) in its efforts to give Australian Indigenous children a brighter future through education. Our support for CFF is through funds to purchase a BBQ such that committed volunteers can raise money by holding ‘sausage sizzle’ events. Heidi Wane, a self-professed ‘Sausage Sizzle Queen’, […]

Continue reading
1 6 7 8 9 10 13