Blog - Page 3 of 11 - Workplace Conflict Resolution

0 Supporting headspace to Tackle Youth Mental Health Issues

An extension of our work at Workplace Harmony Solutions is our support of organisations which tackle mental health issues. Last month we had the pleasure of hosting a table at a business luncheon for headspace, a national youth mental health foundation dedicated to improving the wellbeing of young Australians.The Geelong branch is operated by Barwon […]

0 Mental Health In The Workplace With Georgie Harman, CEO of beyondblue

I recently had the pleasure of chatting with Georgie Harman, CEO of beyondblue about the actions that contribute to mentally healthy workplaces. I recorded the discussion which you can listen to here and/or, take a look at some of the notes taken from the recording below. beyondblue provides access to information, tools, help lines and other […]

0 Guidelines for Conducting In-House Workplace Mediations

Just as a meeting agenda keeps a meeting on track, a mediation meeting framework ensures that all important steps are covered and important discussion items are raised and addressed. This framework can provide structure and confidence for a less experienced mediator. One of the most important tips I can offer you is not to rush […]

0 Smartphones, Meeting Etiquette and Workplace Conflict

We have all seen signs in stores and at service counters alerting customers they will not be served if they are talking on their mobile phone. We all know there is an etiquette associated with the use of mobile phones, but did you know the use of these devices could also be causing conflict in […]

0 When is Workplace Mediation Needed?

The majority of workplace conflict is interpersonal conflict arising from miscommunication, misunderstanding and inappropriate behaviours. In some cases, but not all, workplace mediation may be required to resolve the conflict. There will always be some type of conflict in the workplace because our communication skills are not always effective and constructive, we tend to misunderstand […]

0 6 Tips To Establish Assertive Management

Being able to communicate and manage in an assertive manner is a skill that takes practice and confidence. Here are some tips for your behaviour, that will automatically see you being perceived by others as a more assertive communicator. These tips will help you feel more confident and will support your resolve to continue to […]

0 WIN / WIN A collaborative approach for workplaces series #2: Choosing to Respond

The first step to achieving collaboration is to recognise that in every situation we have a choice to react or to respond. Reacting comes from a place of fear and a need to defend oneself – whether this is achieved by attacking someone with aggression or avoiding a person or situation. When choosing to respond, […]

0 Workplace stress – dealing with difficult people

Dealing with difficult people is the most reported psychosocial risk factor in European service industry workplaces. A major European report has found that dealing with difficult people and time pressures are the two most commonly reported psychosocial risk factors in Europe’s service industry. A significant report that surveyed nearly 50,000 businesses across 36 European countries […]

0 WIN/WIN A collaborative approach for workplaces series #1: Assertive Communication

Now more than ever our workplaces seem to be a place that exposes us to stressors and depending on our psychological health at the time, our reactions to stress can be varied. While each of us are responsible for how we react in every situation, you can play a significant role in communicating effectively to […]

0 Workplace humour at the expense of another can lead to workplace conflict

There certainly is a need for humour and light hearted banter in the workplace to improve team morale and cohesiveness. Typically one employee stands out as the stand up comedian guaranteed to make the crowd chuckle. Over time, it becomes evident if everyone warms to this employee because they have a great sense of humour […]