To Investigate or Mediate?

To investigate or mediate?

To investigate or mediate?Sometimes managing staff can seem like a test of one’s skill to be able to delicately  walk on eggshells, particularly when one staff member starts making veiled complaints about another.No manager should dismiss or ignore such comments, avoid the conversation, or offer comments of consolation or agreement (either implicitly or explicitly).If a […]

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Eddie McGuire and The Bystander

Eddie McGuire and The Bystander

The recent comments made by Eddie McGuire while commentating on the coin toss by Cynthia Banham has had plenty of air time. I question the co-commentators who were laughing and agreeing with Eddie’s comments. What is their role as the ‘bystander’? We talk about the role of the witness in our bullying and harassment training, […]

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Managing Narcissistic Behaviour in the Workplace

Staff demonstrating narcissistic behaviours can undermine a company’s culture and character. Our Advanced Conflict Resolution training sessions can be tailored to include discussions on narcissistic behaviour. Discussions about behaviours in a workplace that may be influenced by one or more personality trait disorders can only be general in nature. While the concept of ‘patterns of behaviour’ […]

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When Your Boss Is Shutting You Out

What to do when your boss is shutting you out

Harvest Business Review wrote a summary of an article posted on the @harvardbiz website (click here https://hbr.org/2018/12/what-to-do-if-you-think-your-boss-is-shutting-you-out). This summary was adapted from “What to Do If You Think Your Boss Is Shutting You Out,” (by Liz Kislik) and suggested that when your boss is shutting you out, you should:firstly verify whether your perception of what […]

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HMP Graduation 21st December, 2018

This is the 3rd annual Health Managers Program (HMP) which St John of God Health Care, Social Outreach International Health has delivered to hospital managers in Dili, Timor-Leste as part of the Nursing and Midwifery Development Program.The HMP was developed and delivered in collaboration with Institute Nacional de Saúde, Timor’s peak body for health in […]

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How To Speak Out Against Disrespect In The Workplace

How To Speak Out Against Disrespect In The Workplace

Are the suggested actions in this infographic from Our Watch in this infographic (‘When you see disrespect towards women – #DoSomething’) the same for when we see disrespect for men in the workplace? Disrespectful behaviour towards men or women in the workplace is not acceptable. Putting these passive strategies into practice is certainly better than […]

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FWC Findings And The Importance Of The Investigation

FWC Findings and the Importance of the Investigation

Minimising the risk of an unfair dismissal claim arising out of termination for serious misconduct. If a poorly conducted investigation leads to dismissal, the business could find itself in front of the Fair Work Commission (FWC) with an unfair dismissal claim to argue.  The Fair Work Commission (FWC) will uphold an unfair dismissal claim (that meets […]

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If a complainant has a workplace investigation held against them what support can they call upon?

If a complainant has a workplace investigation held against them what support can they call upon?

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question…If a complainant has a workplace investigation held against them what support can they call upon? ​A complainant can be supported during a workplace investigation with a […]

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What should a manager do if a workplace complaint is submitted in confidence?

What should a manager do if a workplace complaint is submitted in confidence?

Continuing our series of short videos on the subject of workplace investigations. It’s a subject that’s often misunderstood and even mishandled by leaders, managers and HR personnel. Today’s question…What is an example of a formal workplace investigation being investigated? ​Managers can be held vicariously liable if they are aware that potentially unlawful behaviour (like bullying, […]

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