Conflict Management

Why Managers Let Workplace Conflict Grow

Why Managers Let Workplace Conflict Grow

Managers play a crucial role in reducing interpersonal workplace conflict, but for a number of reasons they often don’t recognise when issues require intervention, a conflict resolution specialist says. Conflict usually stems from one person’s interpretation of another’s behaviour, thinking and intentions, Workplace Conflict Resolution managing director Catherine Gillespie told HR Daily ahead of her upcoming […]

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Getting to the Heart of Conflict

Getting to the heart of conflict WPCR

‘Getting to the heart of conflict’ is the name of a book written by Professor Bernie Mayer, Lecturer in Negotiation and Dispute Resolution at Creighton University. I recently attended a workshop presented by Bernie. He offered a mixture of self reflection and group sharing opportunities along with offering the insights he has gathered, tested, and […]

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Workplace humour at the expense of another can lead to workplace conflict

workplace humour

There certainly is a need for humour and light hearted banter in the workplace to improve team morale and cohesiveness. Typically one employee stands out as the stand up comedian guaranteed to make the crowd chuckle. Over time, it becomes evident if everyone warms to this employee because they have a great sense of humour […]

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Reoccurring conflict is not grounds for dismissal unless…

Reoccurring conflict can be a puzzle

This item looks at what can we learn from a Fair Work Commission decision dated 5 December 2014. The case was Jacqueline Lumley v Bremick Pty Ltd Australia t/a Bremick Fasteners (C2014/5516). Reoccurring conflict between the same two parties may be grounds for dismissal if all reasonable steps have been taken to resolve the matter underpinning the […]

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Workplace Mediation – the Benefit of Participation

Workplace Mediation

At times we can feel overwhelmed by the frustration or hurt we believe has been caused by a colleague who has shown a lack of consideration, displayed inappropriate behaviours, used offensive language or is just not ‘playing fair’ as part of a team. Repeated small incidents plant the seed for workplace conflict. With no resolution […]

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Can you afford for your organisation to be paying out $1.3 million for avoidable damages?

No organisation wants to be paying out this sum of money and no ethical leaders in that organisation would want one of their staff to suffer any damage let alone damages to the extent that such a sum would be awarded. In regards to a negligence claim, say with a sexual harassment payout, how does […]

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