All Posts by Catherine Gillespie

Mental Health In The Workplace With Georgie Harman, CEO of beyondblue

Mental Health Within the Workplace

I recently had the pleasure of chatting with Georgie Harman, CEO of beyondblue about the actions that contribute to mentally healthy workplaces. I recorded the discussion which you can listen to here and/or, take a look at some of the notes taken from the recording below.beyondblue provides access to information, tools, help lines and other […]

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Guidelines for Conducting In-House Workplace Mediations

Just as a meeting agenda keeps a meeting on track, a mediation meeting framework ensures that all important steps are covered and important discussion items are raised and addressed. This framework can provide structure and confidence for a less experienced mediator. One of the most important tips I can offer you is not to rush […]

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When is Workplace Mediation Needed?

When is Workplace Mediation Needed?

The majority of workplace conflict is interpersonal conflict arising from miscommunication, misunderstanding and inappropriate behaviours. In some cases, but not all, workplace mediation may be required to resolve the conflict. There will always be some type of conflict in the workplace because our communication skills are not always effective and constructive, we tend to misunderstand […]

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Workplace stress – dealing with difficult people

Dealing with difficult people is the most reported psychosocial risk factor in European service industry workplaces. A major European report has found that dealing with difficult people and time pressures are the two most commonly reported psychosocial risk factors in Europe’s service industry. A significant report that surveyed nearly 50,000 businesses across 36 European countries […]

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Workplace humour at the expense of another can lead to workplace conflict

workplace humour

There certainly is a need for humour and light hearted banter in the workplace to improve team morale and cohesiveness. Typically one employee stands out as the stand up comedian guaranteed to make the crowd chuckle. Over time, it becomes evident if everyone warms to this employee because they have a great sense of humour […]

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